Hi,
I sign in members manually myself (don't allow open sign ups). To do this, I go to 'host' section and select 'new user' and then sign the person in. I believe the system then sends them back an auto response with a link for them to click for the log in. A user has told me when he tries to log in via the auto e mail link the system sends, it says 'invalid' (or something like that) and the user CAN NOT sign in. To this regard, I tried manually changing the password and telling the user to try signing in WITHOUT clicking on the link the auto response e mail gives and just try signing in with the new password. The user STILL CAN'T get on my site.
Is this a BUG with the software or am I doing something wrong.
Salient question is: HOW do I sign up a new member (myself given that open sign up is CLOSED) so that new member can access my site?
It is to my understanding that clicking on 'host', then 'users and roles', then 'new user' in which I fill in the screen name of new user, the e mail to the account and the password SHOULD work, but in some cases it does not.