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AndraiaSprite
15 years ago
This message appears at the bottom of every page, and has been there for a couple of weeks. (I'm running YAF 1.9.1.7 on a GoDaddy-hosted website.) Can anyone help?

Error sending emails to users

System.Net.Mail.SmtpException: Transaction failed. The server response was: The message was rejected because it contains prohibited virus or spam content at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse) at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn) at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args) at System.Net.ClosableStream.Close() at System.Net.Mail.MailWriter.Close() at System.Net.Mail.SmtpClient.Send(MailMessage message) at yaf.pages.ForumPage.SendMailThread()

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Jaben
  • Jaben
  • 100% (Exalted)
  • YAF Developer
15 years ago
You'll have to contact GoDaddy.
AndraiaSprite
15 years ago

You'll have to contact GoDaddy.

Jaben wrote:

GoDaddy said this: "It appears that the emails are being blocked by our spam filter. Please provide the users that it is failing to send to as well as what you are attempting to send."

Is there any way to identify what email is attempted? Currently, the settings on my forum include -

-> UNCHECKED: Allow Private Message Notifications

-> UNCHECKED: Allow Email Sending

-> CHECKED: Disable New Registrations

- so I don't know what email the forum would be trying to send. Could there possibly be a virus trying to send email from the forum?

Jaben
  • Jaben
  • 100% (Exalted)
  • YAF Developer
15 years ago
You'd have to look directly at the database. The yaf_mail table, to be specific.
Miss J
  • Miss J
  • 73.4% (Friendly)
  • YAF Lover
15 years ago
Here is the link to another post where I asked about this same issue, in the event that answer helps too.

http://forum.yetanotherforum.net/yaf_postst9656_What-makes-a-message-board-run-slowly.aspx 

Thanks for helping with this.

You'll have to contact GoDaddy.

AndraiaSprite wrote:

GoDaddy said this: "It appears that the emails are being blocked by our spam filter. Please provide the users that it is failing to send to as well as what you are attempting to send."

Is there any way to identify what email is attempted? Currently, the settings on my forum include -

-> UNCHECKED: Allow Private Message Notifications

-> UNCHECKED: Allow Email Sending

-> CHECKED: Disable New Registrations

- so I don't know what email the forum would be trying to send. Could there possibly be a virus trying to send email from the forum?

Jaben wrote:

Miss J
  • Miss J
  • 73.4% (Friendly)
  • YAF Lover
15 years ago

This message appears at the bottom of every page, and has been there for a couple of weeks. (I'm running YAF 1.9.1.7 on a GoDaddy-hosted website.) Can anyone help?

Error sending emails to users

System.Net.Mail.SmtpException: Transaction failed. The server response was: The message was rejected because it contains prohibited virus or spam content at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse) at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn) at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args) at System.Net.ClosableStream.Close() at System.Net.Mail.MailWriter.Close() at System.Net.Mail.SmtpClient.Send(MailMessage message) at yaf.pages.ForumPage.SendMailThread()

AndraiaSprite wrote:

The error message has now CHANGED. It now reads this:

Error sending emails to users

System.Net.Mail.SmtpException: The operation has timed out. at System.Net.Mail.SmtpClient.Send(MailMessage message) at yaf.pages.ForumPage.SendMailThread()

Miss J
  • Miss J
  • 73.4% (Friendly)
  • YAF Lover
15 years ago
The error message just CHANGED AGAIN:

System.Net.Mail.SmtpException: Transaction failed. The server response was: The message was rejected because it contains prohibited virus or spam content at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse) at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn) at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args) at System.Net.ClosableStream.Close() at System.Net.Mail.MailWriter.Close() at System.Net.Mail.SmtpClient.Send(MailMessage message) at yaf.pages.ForumPage.SendMailThread()

RichP714
  • RichP714
  • 100% (Exalted)
  • YAF All-the-Time
15 years ago
I had a similar problem crop up when I was running 1.9.1.8 (i'm now running 1.9.3 and it's setup is a bit different).

I was a victim of my own work. I'd 'inadvertently' run setup again, after having already been running the board for awhile; this somehow cleared a couple of the settings, and the one that gave me the same error you're getting was the relay server.

in 1.9.1 I believe it's a setting in the admin panel (in 1.9.3 you have to edit mail.config). Regardless, check to see that your relay server is set to relay-hosting.secureserver.net in host settings.

my $0.02


Enjoy!

Running YAF 1.9.5.5 final at: http://thecarversite.com 

Miss J
  • Miss J
  • 73.4% (Friendly)
  • YAF Lover
15 years ago

I had a similar problem crop up when I was running 1.9.1.8 (i'm now running 1.9.3 and it's setup is a bit different).

I was a victim of my own work. I'd 'inadvertently' run setup again, after having already been running the board for awhile; this somehow cleared a couple of the settings, and the one that gave me the same error you're getting was the relay server.

in 1.9.1 I believe it's a setting in the admin panel (in 1.9.3 you have to edit mail.config). Regardless, check to see that your relay server is set to relay-hosting.secureserver.net in host settings.

my $0.02

RichP714 wrote:

----

Thanks. I think my tech help just did that because the admin section says this:

SMTP Server Settings

SMTP Server: relay-hosting.secureserver.net

To be able to send posts you need to enter the name of a valid smtp server.

SMTP User Name: not filled in

If you need to be authorized to send email.

SMTP Password: not filled inIf you need to be authorized to send email.

The board is running faster (knock on wood) but that ERROR message is still at the bottom of the page.

AndraiaSprite
15 years ago
The folks at GoDaddy showed me that every page displayed on my forum is attempting to send an email message. To test this, I logged on and displayed three pages. Then I looked at the event log. Each page display attempted to send email, which was caught as a spam or virus (see example below). I didn't do any editing or make changes of any kind -- I just displayed the pages. There is no entry in yaf_mail for any of these attempts to send email. What kind of email does YAF version 1.9.1.7 try to send on every page view?

Example from event log -- the only actions I took were to display the main forum page, the admin page, and then the event log page.

Event Log

Type User Time Source

Error AndraiaSprite 12/19/2009 6:26:33 PM ASP.pages_admin_eventlog_ascx Hide | Delete

System.Net.Mail.SmtpException: Transaction failed. The server response was: The message was rejected because it contains prohibited virus or spam content

at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)

at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn)

at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args)

at System.Net.ClosableStream.Close()

at System.Net.Mail.MailWriter.Close()

at System.Net.Mail.SmtpClient.Send(MailMessage message)

at yaf.pages.ForumPage.SendMailThread()

Error AndraiaSprite 12/19/2009 6:26:27 PM ASP.pages_admin_admin_ascx Hide | Delete

System.Net.Mail.SmtpException: Transaction failed. The server response was: The message was rejected because it contains prohibited virus or spam content

at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)

at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn)

at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args)

at System.Net.ClosableStream.Close()

at System.Net.Mail.MailWriter.Close()

at System.Net.Mail.SmtpClient.Send(MailMessage message)

at yaf.pages.ForumPage.SendMailThread()

Error AndraiaSprite 12/19/2009 6:26:23 PM ASP.pages_forum_ascx Hide | Delete

System.Net.Mail.SmtpException: Transaction failed. The server response was: The message was rejected because it contains prohibited virus or spam content

at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)

at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn)

at System.Net.Mail.SmtpConnection.OnClose(Object sender, EventArgs args)

at System.Net.ClosableStream.Close()

at System.Net.Mail.MailWriter.Close()

at System.Net.Mail.SmtpClient.Send(MailMessage message)

at yaf.pages.ForumPage.SendMailThread()