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Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago
Hello,

whenever i block user in my forum then new user can't able to get confirmation email. i checked Spam Event Log and all new user registration was rejected due to which they can't get confirmation email.

 Spam.JPG You have insufficient rights to see the content.

When i delete all entries from Banned IPs, Banned Names and banned emails then new users get confirmation email. if there are entries in Banned IPs, Banned Names and banned emails then forum treat every user as spam/BOT and did not send confirmation email. you can see there are some entries

 BannedName.JPG You have insufficient rights to see the content. Banned_IP.JPG You have insufficient rights to see the content. Banned Email.JPG You have insufficient rights to see the content.

i changed the host setting of spam but it didn't help

 Setting.JPG You have insufficient rights to see the content.

Kindly help me how i can ban a user and also get confirmation email.

YAF version is 2.24.18

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Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago
The system is bouncing the users' email addresses and therefore, users are not receiving their confirmation emails.

 Email.JPG You have insufficient rights to see the content.

, I am not receiving the emails with notifications (users registering).

tha_watcha
  • tha_watcha
  • 100% (Exalted)
  • YAF.NET Project Lead 🤴 YAF Version: 4.0.1 BETA
5 years ago
Can you please re-up load the images? The setting for resizing was too low
Mnauman
  • Mnauman
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  • YAF Camper Topic Starter
tha_watcha
  • tha_watcha
  • 100% (Exalted)
  • YAF.NET Project Lead 🤴 YAF Version: 4.0.1 BETA
5 years ago
Well atleast according to the event log the users are rejected because botscout reports that they are spam.

The email sending has nothing to do with the banned name/ip/email feature. This looks like more of an issue with the email provider you are using. Is this issue also occurring with a different email provider?

Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago
Why Boutscout report them as spam?? what should i do as these are real users and wants to use my forum. even if i create my account it is also rejected.

i am using SMTP Email and you can check its setting.

https://drive.google.com/open?id=1J3_DGFDILTKoXVAqwX6zueT5zWRr_ePP 

how can i change email provider? how can i check which email provider i am using?

tha_watcha
  • tha_watcha
  • 100% (Exalted)
  • YAF.NET Project Lead 🤴 YAF Version: 4.0.1 BETA
5 years ago

Why Boutscout report them as spam?? what should i do as these are real users and wants to use my forum. even if i create my account it is also rejected.

i am using SMTP Email and you can check its setting.

https://drive.google.com/open?id=1J3_DGFDILTKoXVAqwX6zueT5zWRr_ePP 

how can i change email provider? how can i check which email provider i am using?

Originally Posted by: Mnauman 

Sorry but i don't know why your user names or ip adresses are listed in the database. The problem is everyone can submit data to the database. But YAF is not repsonsible of that. You could try StopForumSpam instead. We use it here in the Support Forum. and it seems to work much better.

Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago
ok i will change my Spam setting.

Kindly tell me about email issue. That confirmation emails are not sending and sometimes other emails are also not sent to users. what setting i should change to fix this issue.

tha_watcha
  • tha_watcha
  • 100% (Exalted)
  • YAF.NET Project Lead 🤴 YAF Version: 4.0.1 BETA
5 years ago

ok i will change my Spam setting.

Kindly tell me about email issue. That confirmation emails are not sending and sometimes other emails are also not sent to users. what setting i should change to fix this issue.

Originally Posted by: Mnauman 

Sorry i can't help you much about the email issue. The only thing you could try is to set the credentials for the email account in the mail.config..

<smtp deliveryMethod="Network" from="forumadmin@yourdomain.com">
	<network host="yourdomain.com" port="25" password="username" userName="password" />
</smtp>
Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago

Why Boutscout report them as spam?? what should i do as these are real users and wants to use my forum. even if i create my account it is also rejected.

i am using SMTP Email and you can check its setting.

https://drive.google.com/open?id=1J3_DGFDILTKoXVAqwX6zueT5zWRr_ePP 

how can i change email provider? how can i check which email provider i am using?

Originally Posted by: tha_watcha 

Sorry but i don't know why your user names or ip adresses are listed in the database. The problem is everyone can submit data to the database. But YAF is not repsonsible of that. You could try StopForumSpam instead. We use it here in the Support Forum. and it seems to work much better.

Originally Posted by: Mnauman 

As per your instruction i change my BOT setting to StopForumSpam and also set it to disable but it is again taking all user as bot/spam.

please check latest event log

https://drive.google.com/open?id=1H906yxoqmoAGo4EN8wW97ZDd1McqCltR 

tha_watcha
  • tha_watcha
  • 100% (Exalted)
  • YAF.NET Project Lead 🤴 YAF Version: 4.0.1 BETA
5 years ago
And does the internal Banned Name list contains the users, that you try to register? like rusinki
Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago

And does the internal Banned Name list contains the users, that you try to register? like rusinki

Originally Posted by: tha_watcha 

Banned Name list is creating this issue. Exact name is not in banned name list but i deleted all entries of banned name list and now registration process is working fine and i got confirmation email.

i think banned name logic is not accurate in YAF forums.

Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago
when I try to delete some message from forum, although the message is actually deleted but I receive error messages, as you can see in the image below

https://drive.google.com/open?id=11gpo1CNFU9KOf6qlEvRiqw6C-wls8qdY 

what should i do?

tha_watcha
  • tha_watcha
  • 100% (Exalted)
  • YAF.NET Project Lead 🤴 YAF Version: 4.0.1 BETA
5 years ago

And does the internal Banned Name list contains the users, that you try to register? like rusinki

Originally Posted by: Mnauman 

Banned Name list is creating this issue. Exact name is not in banned name list but i deleted all entries of banned name list and now registration process is working fine and i got confirmation email.

i think banned name logic is not accurate in YAF forums.

Originally Posted by: tha_watcha 

Well at least here it works without issue. can you export the list of banned names and attach the txt file here?!

Mnauman
  • Mnauman
  • 58.4% (Neutral)
  • YAF Camper Topic Starter
5 years ago

And does the internal Banned Name list contains the users, that you try to register? like rusinki

Originally Posted by: tha_watcha 

Banned Name list is creating this issue. Exact name is not in banned name list but i deleted all entries of banned name list and now registration process is working fine and i got confirmation email.

i think banned name logic is not accurate in YAF forums.

Originally Posted by: Mnauman 

Well at least here it works without issue. can you export the list of banned names and attach the txt file here?!

Originally Posted by: tha_watcha 

here is the file

 BannedNames.txt You have insufficient rights to see the content.